Q1: How do I make a reservation?

A: Making a reservation is easy! Simply visit our website, enter your dates, and select the property that suits your needs. Follow the prompts to complete the booking process.

Q2: What amenities are included in the rental?

A: Amenities vary by property, but most include essentials like linens, toiletries, and kitchen supplies. Check the property listing for specific details or contact us for more information.

Q3: Is there a minimum stay requirement?

A: There are no minimum stay requirements for Keywee Rentals properties.

Q4: LONG-TERM LEASING: Can I rent one of your listings long-term?

A: YES! Contact us via the CONTACT US page stating you are interested in long-term leasing one of our listings and we will guide you through our seamless process!

Q5: How do I check-in/check-out?

A: Detailed check-in/check-out instructions will be provided in your confirmation email. Typically, you'll either meet with our on-site manager or use a secure self-check-in system.

Q6: What is your cancellation policy?

A: Our cancellation policy varies by property and can be found on the property listing. We recommend reviewing this information before making a reservation.

Q7: Is there parking available?

A: Parking availability is property-dependent. Check the property listing or contact us for specific information regarding parking options.

Q8: Are pets allowed?

A: Some of our properties are pet-friendly, while others may have restrictions. Please check the property listing or contact us for information on our pet policy.

Q9: What if I have a problem during my stay?

A: Our support team is available 24/7 to assist you. Contact us via the provided phone number or email, and we'll address any concerns promptly.

Q10: Can I host events or parties in the rental?

A: Hosting events or parties varies by property and is subject to approval. Check the property listing or contact us to discuss your specific requirements.

Q11: How do I extend my stay?

A: If you wish to extend your stay, please contact our support team as early as possible. Extensions are subject to availability.

Q12: Is there Wi-Fi in the rental?

A: Yes, the majority of our properties offer complimentary Wi-Fi. Specific details can be found on the property listing.

If you have additional questions or need further clarification, don't hesitate to reach out to our support team. We're here to ensure your short-term rental experience is seamless and enjoyable!

Frequently Asked Questions